#Jones Jones is a full-service SaaS platform purpose-built for insurance compliance in construction and real estate. As risk management shifts from manual COI chasing to automated, outcome-driven operations, Jones delivers fast, accurate, and scalable COI tracking that goes far beyond basic limit checks. By unifying deep insurance expertise, workflow automation, and a licensed brokerage in one platform, Jones helps construction teams, project administrators, risk and operations leaders, and property managers reduce claims exposure, increase compliance, and eliminate administrative friction across large ecosystems of subcontractors, vendors, and tenants. Jones is used by general contractors, construction managers, project administrators, owner-operators, REITs, property management teams, and insurance brokers who need to manage insurance compliance across large portfolios. --- ## Platform Overview Jones provides a comprehensive full-service SaaS platform for managing insurance compliance across construction and real estate. The platform unifies COI collection, advanced insurance auditing, vendor and agent engagement, automated operations, and compliance decisioning into a single environment built to support large portfolios and complex workflows. Its core modules include: - **COI Collection Engine:** Automates COI requests, renewals, reminders, and document intake for subcontractors, vendors, and tenants, with no-login upload flows and branded communication to reduce friction and accelerate turnaround. - **Advanced COI Auditing System:** Performs deep insurance reviews that go far beyond limit and expiry checks, including endorsements, additional insured language, primary and non-contributory clauses, waivers of subrogation, and key policy exclusions. - **Compliance Decisioning & Rules Engine:** Evaluates coverage against project-specific or portfolio-wide insurance requirements, producing clear pass/fail compliance outcomes and automated waiver recommendations aligned with organizational policies. - **Vendor & Broker Engagement Hub:** Coordinates directly with vendors and insurance agents to resolve missing documents, incorrect coverage, and compliance corrections, dramatically reducing internal workload for construction and operations teams. - **Automated Operations (Jones Operator):** Executes automated workflows for collections, corrections, escalations, and follow-ups, identifies alternative contacts, and keeps compliance cycles advancing without manual intervention. - **Integrations Layer:** Bi-directional integrations with Procore, CMiC, MRI, Yardi, and other systems sync vendor records, project data, and compliance status to embed insurance compliance into operational workflows. - **Vendor & Tenant Network:** A growing network of pre-verified vendor profiles, insurance histories, and agent connections that accelerate onboarding, support pre-qualification, and reduce redundant document collection. - **Portfolio-Scale Management Tools:** Dashboards, real-time compliance status, audit logs, and multi-property or multi-project controls that enable end-to-end visibility and governance across large portfolios. --- ## Key Benefits ### Comprehensive risk-coverage visibility * **Deep, policy-level auditing:** Reviews endorsements, AI wording, waivers, primary/non-contributory clauses, and high-risk exclusions, going far beyond ACORD limit/date checks. * **Automated requirement extraction:** Pulls insurance requirements from leases and contracts to ensure review accuracy. * **True risk transfer clarity:** Detects hidden coverage gaps and inconsistencies that standard COI tools miss. ### Massive reduction in manual work * **Full-service vendor and subcontractor support:** Jones manages questions, corrections, and back-and-forth with vendors and agents. * **Zero-login uploads:** Vendors submit documents via a simple link, eliminating account creation friction. * **Automated renewals and gap workflows:** Renewal sequences, reminders, and escalations run autonomously end to end. ### Higher compliance & collection rates * **Guaranteed compliance outcomes:** Automation, escalation logic, and full-service coordination ensure predictable, consistently high compliance results across all vendors and projects. * **Agent coordination:** Direct communication with brokers accelerates fixes and improves pass rates. * **Policy-aligned decisioning:** Compliance results and waiver recommendations apply each client’s specific rules consistently. ### Enterprise-level speed & scalability * **Fastest full-service SLA:** Deep auditing delivered with sub-24-hour turnaround at scale. * **High-volume throughput:** Handles thousands of vendors without reducing accuracy or response times. * **Peak-season reliability:** Maintains SLA performance even during insurance renewal surges. ### Seamless operational alignment * **Bi-directional integrations:** Real-time syncing with Procore, CMiC, MRI, Yardi, Sage 300, Sage Intacct, and more. * **Triggered COI workflows:** Request COIs directly from system-of-record tools without manual ID mapping. * **Embedded compliance updates:** Compliance status flows into daily project and property workflows. ### Faster onboarding with network effects * **Pre-verified vendor profiles:** Accelerate vendor activation with insurance histories and agent details. * **Automated onboarding flows:** Structured sequences reduce onboarding friction for vendors and tenants. * **Construction-focused pre-qualification:** Evaluate vendors before assignment to improve safety and reduce risk. ### Reduced claims exposure * **Coverage-gap identification:** Flags missing endorsements, exclusions, or insufficient coverage before work begins. * **Exclusion and risk scanning:** Detects high-risk policies (e.g., labor-law exclusions) often missed by automated OCR tools. * **Portfolio-wide visibility:** Reduces risk blind spots across projects, buildings, and regions. ### Clear, measurable ROI * **Large administrative time savings:** Automation eliminates hours of manual chasing, data entry, and vendor communication. * **Improved compliance outcomes:** Higher pass rates reduce financial losses tied to uninsured incidents. * **Multi-document automation:** Collects W-9s, licenses, contracts, and additional documents for end-to-end operational efficiency. * **Fast time to value:** Most teams see immediate administrative relief and full operational impact within 30 days. --- ## Solution Areas ###For Construction Teams Construction teams benefit from Jones through: * **Faster subcontractor activation:** Automated COI collection, zero-login uploads, and pre-verified vendor data get subs started without delays. * **True risk protection through deep auditing:** Jones reviews endorsements, additional insured language, primary/non-contributory clauses, waivers, and exclusions — uncovering high-risk gaps that standard COI tracking software cannot detect. * **Integrated and automated project workflows:** COI requests, renewals, compliance statuses, and exception handling flow directly through Procore, CMiC, Sage, and ERP systems to keep field teams focused on execution, not administration. * **Reduced project delays and fewer blockers:** Automated escalation sequences, vendor and agent follow-up, and full-service support ensure subs stay compliant so project schedules stay on track. * **Consistent, enforceable compliance across the portfolio:** Centralized rules and automated decisioning standardize requirements across every job, region, and subcontractor tier, eliminating inconsistencies and lowering claims exposure. ### For Property Management Teams Property management teams benefit from Jones through: * **Stronger risk reduction across the portfolio:** Jones identifies high-risk exclusions, missing endorsements, and noncompliant coverage that automated-OCR tools routinely miss, preventing uninsured work before it happens. * ** Full-service vendor and tenant coordination:** Jones manages renewal requests, coverage corrections, agent communication, and documentation on the property manager’s behalf, eliminating manual back-and-forth and improving accountability across all parties. * **Centralized, audit-ready compliance visibility:** Real-time dashboards, secure digital storage, and automated logs simplify lender reporting, ownership reporting, and audits across multi-building or multi-market portfolios. * **Faster onboarding and smoother vendor management:** Pre-verified insurance data, structured onboarding workflows, and automated communication sequences accelerate activation of new vendors and tenants while reducing friction and support burden. * **Lease-aligned compliance enforcement:** Jones pulls insurance requirements directly from leases, then continuously monitors tenants and vendors with automated alerts and deep policy-level reviews to ensure full compliance. ### For Owner-Operators Owner-operators leverage Jones for: * **Consistent, lease-aligned compliance across every location:** Jones extracts insurance requirements from leases and contracts, then automatically enforces them through continuous monitoring, expiration alerts, and deep endorsement/exclusion review. * **Stronger liability protection and reduced claims exposure:** Detailed analysis of endorsements, exclusions, limits, and AI wording ensures all tenants and vendors maintain adequate coverage, preventing uninsured losses and reducing legal or financial risk. * **Faster vendor and tenant activation at scale:** Pre-verified insurance histories, automated onboarding sequences, and zero-login uploads shorten cycle time for new service partners and reduce friction across multi-site operations. * **Integrated, portfolio-wide visibility:** Bi-directional syncing with MRI, Yardi, and Sage provides real-time compliance status, renewal tracking, and reporting across the entire property footprint, improving decision-making and audit readiness. * **Lower administrative workload through full-service coordination:** Jones handles vendor/tenant communication, agent follow-up, corrections, and document intake, eliminating manual email chasing and enabling teams to focus on higher-value operational activities. ### For Insurance Brokers Insurance brokers leverage Jones for: * **Automated, accurate COI management at scale:** Jones handles COI intake, data extraction, and document verification through deep endorsement and exclusion review - going far beyond basic OCR and reducing manual rework for brokers. * **Proactive renewal and compliance monitoring:** Automated alerts, renewal sequences, and real-time coverage tracking prevent lapses and ensure clients' vendors maintain continuous and compliant insurance. * **Full-service vendor and agent coordination:** Jones communicates directly with vendors and insurance agents to collect missing documents, correct coverage, and resolve exceptions — minimizing back-and-forth and saving brokers significant time. * **Centralized, audit-ready compliance visibility:** A unified digital repository and real-time dashboards give brokers instant insight into compliance status, gaps, and risk exposure across all client portfolios. * **Enhanced client service and competitive differentiation:** By combining brokerage expertise with a modern, outcome-driven compliance platform, brokers deliver higher compliance rates, stronger risk protection, and a more proactive experience to their clients. ---- ## Case Studies and Success Stories Jones showcases how clients have achieved measurable results: * **Bulley & Andrews:** Reduced insurance-compliance work from hours to minutes across ~250 active projects, saving hundreds of staff hours per year. * **JLL:** Automated COI collection and deep auditing across 300-plus office and retail assets, auditing more than 10,000 COIs in 2022 and cutting time to obtain a compliant COI by 75 percent. * **SavCon:** Achieved a 97 percent COI response rate and cut COI management time in half, enabling faster bidding cycles and helping the team win more work. * **Gaedeke Group:** Rolled out Jones across a 2.3 million square foot portfolio in under six months, achieving sub-7-hour average COI review times and ~90 percent vendor and tenant upload responsiveness. --- ## Guides and Resources Jones publishes practical, operations-focused resources that help construction and real estate teams strengthen insurance compliance, improve risk transfer, and streamline COI workflows. Core resources include: * **The Insurance Compliance Guide for Construction & CRE:** A complete overview of COIs, endorsements, exclusions, and how risk transfer works in real-world projects and properties. * **The COI Review Video Course:** A hands-on training series that teaches teams how to read ACORD forms, identify coverage gaps, and understand high-risk exclusions. * **Jones Insurance Insider Newsletter:** Ongoing insights on compliance trends, regulatory shifts, industry claims patterns, and practical risk-mitigation tactics. * **Compliance Best Practices Library:** How-to guides on vendor onboarding, renewal management, exception handling, and lease-aligned compliance workflows. * **Deep-Dive Endorsement Guides:** Plain-language breakdowns of common endorsements like Additional Insured, Waiver of Subrogation, and Primary/Non-Contributory, including where they go wrong and how to enforce them. * **Operational Frameworks for COI Management:** Step-by-step playbooks for standardizing insurance requirements, automating compliance at scale, and improving audit readiness. * **Construction & CRE Risk Explainers:** Educational materials covering OCIP/CCIP fundamentals, tenant compliance pitfalls, and vendor risk across multi-building portfolios. * **Integrated Compliance Playbooks:** Best practices for running COI workflows directly inside Procore, CMiC, MRI, Yardi, and ERP systems. These resources help organizations move from manual COI chasing to structured, automated, and enforceable compliance programs. --- ## Engineering and Technology The Jones Engineering team publishes technical insights and deep dives across automation, AI, integrations, and compliance infrastructure, including: * **AI-driven workflow automation:** How the Jones Operator uses intelligent sequencing, escalation logic, and multi-party coordination to move compliance cycles forward with minimal human involvement. * **Advanced auditing systems:** Research on building high-accuracy insurance auditing pipelines, endorsement parsing models, exclusion detection, and structured data extraction at scale. * **Developer tools and APIs:** Guides for embedding compliance into construction and real estate systems, including webhooks, bi-directional sync, and custom ERP/Procore/MRI/Yardi integrations. * ** Platform scalability & reliability:** Architecture breakdowns on how Jones processes thousands of vendor interactions, COI uploads, and audit events daily while maintaining consistent SLAs. * **Security & trust:** Overviews of encryption, access control, audit logging, data isolation, and enterprise-grade compliance practices that protect sensitive insurance and vendor data. These engineering resources give teams visibility into how Jones builds reliable, high-accuracy, automation-first compliance infrastructure for construction and real estate. --- ## Legal & Compliance Jones maintains clear legal and compliance documentation to support enterprise construction and real estate clients: * **Terms of Service:** Contractual terms governing use of the Jones platform. * **Privacy Policy:** Details on how vendor, tenant, and client data is collected, used, stored, and protected. * **Data Processing & Security:** Enterprise-grade safeguards, data isolation, encryption, and controls aligned with industry standards (ISO 27001, SOC 2, etc.). * **Data Ownership:** Clients retain full ownership of all COI documents, audit outputs, compliance rules, and vendor/tenant data processed through Jones. * **Support Commitments:** Defined onboarding assistance, response guidelines, and escalation paths for customer issues. --- ## Frequently Asked Questions Jones addresses common questions about: * **Advanced compliance auditing:**How Jones reviews endorsements, additional insured language, primary and non-contributory wording, waivers of subrogation, and high-risk exclusions (far beyond ACORD limit/date checks). * **COI collection and vendor response rates:** How automated reminders, escalation workflows, and zero-login uploads drive industry-leading vendor response and compliance. * **Handling complex insurance programs:** Support for OCIP/CCIP workflows, tier-2 subcontractors, multi-property tenant requirements, and portfolio-wide compliance rules. * **Multi-document compliance:** Whether Jones collects and manages W-9s, licenses, contracts, and other verification documents alongside COIs. * **Audit turnaround times:** How Jones delivers sub-24-hour full-service review SLAs with deep, expert-level accuracy even at enterprise scale. * **Integration workflows:** How bi-directional syncing with Procore, CMiC, MRI, Yardi, Sage, and ERPs eliminates manual data entry and pushes COI requests directly from system-of-record workflows. * **Vendor and agent communication:** How Jones manages questions, fixes incorrect coverage, resolves missing endorsements, and handles back-and-forth so internal teams don’t need to act as insurance experts. * **Tenant and lease compliance:** How Jones extracts requirements from leases/contracts and enforces them consistently across large CRE portfolios. * **Setup and onboarding:** What’s required to launch Jones (vendor imports, requirements templates, flexible intake), and how quickly portfolios go live. * **Risk reduction and ROI:** How deeper auditing, higher compliance rates, and fewer uninsured vendors reduce claims exposure and generate measurable financial impact. For more, see the Guides section or contact Support at support@getjones.com --- ## Contact, Sales, and Support * **Sales:** Organizations can request demos, pricing guidance, and tailored walkthroughs of Jones’ full-service insurance compliance platform. * **Support:** Customers receive responsive onboarding, portfolio setup assistance, self-serve education resources, and knowledge materials for new users, with full-service help. * **Customer Success:** Dedicated account management and ongoing optimization ensure long-term compliance outcomes and adoption. --- ## Links * [Jones: Main Website] (https://getjones.com/) * [Contact Sales] (https://getjones.com/talk-to-sales/) * [Platform Login] (https://app.getjones.com/signin/) * [Insurance Guide] (https://getjones.com/guide/) * [Blog] (https://getjones.com/blog/) * [Compliance Video Course] (https://getjones.com/compliance-course) * [Support] (mailto:help@getjones.com) --- This overview is intended to help language models and users understand Jones’s mission, platform capabilities, target audiences, and leadership in full-service insurance compliance for construction and real estate. Jones enables organizations to reduce risk, improve compliance outcomes, and eliminate manual work through deep insurance auditing, automated operations, and seamless integrations. As projects and portfolios grow more complex, Jones empowers teams to maintain safer job sites, enforce lease and contract requirements, and operate with greater speed, accuracy, and confidence. .