Pricing

Simple, Scalable Pricing

Automate insurance compliance—or let our team handle it for you.

SOFTWARE + EXPERT REVIEW

Jones Platform

Automate compliance. Manage insurance at scale.

Automated COI & policy intake

AI-assisted, human-verified audits

Compliance gap detection & workflows

Bi-directional system integrations

Audit trails & reporting

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COMPLIANCE CONCIERGE

Jones Operator
Recommended

Let Jones handle compliance for you.

Recommended

Available with Jones Platform

Human follow-ups for nonresponsive vendors

Expert audits with fast SLA

Managed gap resolution support

Operator-led waivers and overrides

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AI COI Tracking Software Trusted by 300+ industry leaders

portfolio-badge Core Capabilities

Built for Scalable Compliance Workflows

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Automated Collection

Send requests and follow-ups automatically until documents are received.

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Compliance Tracking

Monitor compliance status and quickly identify and resolve gaps.

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Centralized Records

Manage all vendors, tenants, and projects in one unified view.

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Smart Alerts

Get automated reminders for expirations, gaps, and required actions.

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Document Storage

Store and organize insurance documents with easy access.

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Reporting & Insights

Track performance with dashboards and exportable reports.

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Audit Trail

Keep a complete history of documents, actions, and updates.

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Team Collaboration

Collaborate with notes, mentions, and shared communication.

Benefits of the
Jones pricing model

Flat fixed fee, no usage caps

Jones is priced per record, per year, with unlimited COIs and lease extractions, so budgeting stays simple.

No fees passed to vendors

Jones never charges your vendors or subcontractors, so you get faster turnarounds and fewer delays.

Software + Expert Review

Jones Platform

AI-powered, expert verified management of your insurance work.

How it works

Manage day-to-day insurance tasks in Jones Software and maintain full ownership of workflows and processes.

Perfect for

Companies centralizing and streamlining insurance

Why this plan

Flexibility and control of the workflow

Success Stories
“Jones has the right balance of technology and human expertise to solve the COI pain point. Our ROI is hours of employee time saved while improving our client experience.”
Dawn Stankos
Jeff Bray SVP Risk Management, Prologis
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Increase in compliance rate

0

Time to recover compliance after renewal

0

Reduction in claim payouts across portfolios.

Concierge

Jones Operator
Recommended

Personal, expert-led service with AI support for faster, cleaner compliance outcomes.

What teams hand off

Vendor/tenant follow-ups when emails go dark

Back-and-forth with brokers, agents, and third parties

Daily status updates and clear next steps

Perfect for

Teams that want compliance fully managed

Why this plan

Free up time and reduce operational load

Success Stories
"We went from 10 hours per person per week to no more than 2 hours a week—a 75% time savings across the team. Jones Operator took a huge volume of manual and repetitive tasks off our plate and allowed us to to focus on the really critical things that require personal touch.”
Kathleen Schearing
Kathleen Schearing Director of Finance & Administration, CFI
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Faster vendor approvals

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Contractually guaranteed collection

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Time savings across the team on COI-related tasks

Compare Plans

Plans At A Glance

Feature/Capability Jones Platform
(Software + expert review)
Jones Operator
(Compliance concierge)
Foundation
Central insurance record hub (vendors/tenants) tick tick
Requirements configuration (by record/project/property) tick tick
Audit trail & history log (auditing results, reports) tick tick
Roles, permissions & decision controls tick tick
Portfolio reporting, analytics & data exports tick tick
Ancillary document management (contracts, W-9, licenses) tick tick
Account implementation, configuration & training tick tick
Verification & Review
Auditing standards review & optimization tick tick
AI-accelerated expert reviewed compliance report tick tick
AI-generated compliance snapshot tick tick
AUTOMATION & WORKFLOW
Automated collection & renewal workflows tick tick
Renewal tracking & alerts tick tick
Structured gap resolution workflows tick tick
Exception/Waiver Request workflow (if enabled) tick tick
Team collaboration (notes, mentions, tasks) tick tick
Vendor/Tenant Experience
Vendor/Tenant self-serve compliance portal tick tick
Uploads + status visibility in one place tick tick
Guided remediation notifications tick tick
AI Customer Support Agent tick tick
Human-driven Customer Support Specialist tick tick
Branded email integration tick tick
INTEGRATIONS
Integrations with core systems* tick tick
Real-time sync into connected workflows* tick tick
Concierge Services
Human-led outreach & collection - tick
Inbound phone support - tick
Inbox-centric document upload (upload via email) - tick
Insurance document authentication - tick
Insurance policy ongoing monitoring - tick
Record cleanup, archiving, & ongoing data updates - tick
Manual gap resolution assistance (edge cases) - tick
Compliance monitoring, exceptions, & support - tick
*Available as Optional Add-On
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portfolio-badge Enterprise Add-Ons

Expand With Enterprise Features

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API & Integrations

Connect to your existing tech stack via REST API

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SSO

Single sign-on via SAML or OIDC

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Certificate Holder Service

Manage certificate holder requirements

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Tenant Portal

White-labeled portal for your tenants

Frequently Asked Questions

Key Questions Answered

How is pricing calculated?

Pricing is based on records per year, so you can budget predictably as your portfolio or project count scales.

Are there usage caps or per-document fees?

No. Your per-record pricing includes unlimited COIs and lease extractions for that record. No per-audit or per-upload charges.

Do you charge vendors or subcontractors to submit COIs?

No. Jones never charges your vendors/subcontractors/tenants to submit insurance documents, which helps drive faster compliance.

What’s the difference between Jones Platform and Jones Operator?

Jones Platform is self-serve compliance with AI-accelerated, expert human review built-in. Operator adds a concierge team that runs outreach, follow-ups, and resolution work as an extension of your compliance team.

How quickly can we get live and what does onboarding look like?

Most teams start with a guided setup (requirements, workflows, and integrations if needed) and then roll out by portfolio, property, or project. Your Jones Customer Team will recommend the fastest path based on your volume and systems.

How can I learn more about Jones pricing?

Click Talk to Us, or email info@getjones.com, and one of our pricing experts will reach out to learn about your portfolio/projects, workflow, and integrations - then share the best plan and a clear quote.