WEBINARS

Upskill on insurance compliance
tools and knowledge

Are you managing insurance compliance for your company? Feeling overwhelmed
by the intricacies of COIs and other insurance documents? These webinars can help.

Past webinars: watch recordings

Watch time ~16 minutes

Insurance Compliance at Scale: Convenience

Presenters: Amanda Gutierres, Manager of Auditing Operations, and Hisrain Reis, Policy Verification Manager
Host: Justin Wiggins, Product Manager

In this session:

Why insurance compliance needs to fit into the workflows teams already use

How integrations help reduce manual work and keep compliance data actionable

Why vendor, tenant, subcontractor, and broker experience affects compliance outcomes

How easier workflows help teams resolve non-compliant records faster and reduce internal back-and-forth

Watch time ~13 minutes

Insurance Compliance at Scale: Depth & Customization

Presenters: Amanda Gutierres, Manager of Auditing Operations, and Hisrain Reis, Policy Verification Manager
Host: Justin Wiggins, Product Manager

In this session:

How Jones helps customers balance compliance rate and risk protection

Why insurance requirements should reflect each customer’s risk posture and operating needs

How Auditing Standards Review turns customer preferences into clear review rules

When teams should hold firm, accept equivalents, waive gaps, or escalate for review

Watch time ~13 minutes

Insurance Compliance at Scale: Accuracy

Presenters: Amanda Gutierres, Manager of Auditing Operations, and Hisrain Reis, Policy Verification Manager
Host: Justin Wiggins, Product Manager

In this session:

Why fast insurance compliance verification only matters when the results are reliable

How Jones combines AI support with trained insurance reviewers to improve consistency

Why COIs alone do not always prove compliance with contract or lease requirements

How endorsements, policy language, and ambiguous wording can change the compliance outcome

Watch time ~18 minutes

Insurance Compliance at Scale: Speed

Presenters: Amanda Gutierres, Manager of Auditing Operations, and Hisrain Reis, Policy Verification Manager
Host: Justin Wiggins, Product Manager

In this session:

How Jones delivers fast insurance compliance verification at scale

Why turnaround time matters for vendor onboarding, payments, and operational workflows

How AI-supported workflows and insurance experts help Jones maintain speed without losing review quality

How rush audits support urgent operational or financial needs

Watch time ~58 minutes

Mastering COI Renewals: Proactive Strategies to Stay Ahead

Learning objectives:

How Sarah Michels (Bogard Construction) proactively manages COI renewals to maintain compliance

The science behind collecting insurance from vendors and subcontractors

Best practices for COI management that drive higher compliance (including a detailed checklist)

Common policies that often go missing during COI renewals

Watch time ~63 minutes

COIs: vs Policies: Why Verifying Policies for Exclusionary Language Matters

Learning objectives:

A quick refresher: Why COIs alone don’t provide complete protection from insurance risk. We’ll walk through real-life examples where a COI appears compliant, but the underlying policy contains critical exclusions.

Industry trends: The Jones team has been reviewing policies for our clients—discover what they focus on and how we bring those insights to life operationally.

Exclusionary data trends: We’ll do a deep-dive into the new exclusionary language the Jones team has encountered while reviewing policies for clients.

Indemnification agreements: Why these agreements are essential for effective risk transfer, and how Jones streamlines the process.

Watch time ~61 minutes

How To Build an Insurance Exceptions Sheet For Your Team

Table of contents:

Steps to creating requirement guidelines

Common requirements we discussed: Insured, Additional Insured, Certificate Holder, General Liability, Auto Liability, Umbrella Liability, Workers’ Compensation, Property Insurance, Waiver of Subrogation, Notice of Cancellation, Cyber Liability, Liquor Liability, and Environmental / Pollution Liability.

Watch time ~63 minutes

How to analyze your insurance compliance data, identify weak spots, and increase compliance: real-life examples from GC and CRE portfolios

Table of contents:

How to structure your insurance compliance analytics and data and what items you need to track

Frequent culprits that hold compliance rates back, their impact on companies’ compliance, and when it makes sense to make changes

Real-life examples of our customers who implemented changes identified with Jessica on strategy calls and why it made sense for them

Watch time ~58 minutes

Baking Full Policy Review Into Your Construction Lifecycle- Prequal, Project Management, and Payments

Table of contents:

Obstacles to implementing full policy reviews

Why it’s more important than ever to review full policies

How rethinking the construction lifecycle can help you implement policy review

Watch time ~63:01 minutes

There's Tech for That! How to choose tools that implement with Procore to empower your team and save time on AP

Table of contents:

Best practices for issuing subcontracts within Procore

How the Jones Procore integration can help get subcontractor insurance requirements faster and more efficiently

How to manage lien waivers in Procore with the Levelset integration and other tips and tricks for contract administration teams using Procore

Watch time ~70 minutes

Beyond the COI: Understanding the Exposure Created by NY Labor Law “Action Over” Exclusions and How You Can Spot Them

Table of contents:

How New York Labor Law claims endanger property management companies and property owners

How to implement a framework designed to protect your organization from risk

How to review vendor insurance policies and endorsements for exclusions that open you up to risk

Watch time ~49:31 minutes

To Waive or Not to Waive: A Crash Course on Insurance Policy Gaps and What They Mean

Table of contents:

Insured, Additional Insured, and Certificate Holder

General, Automobile, and Umbrella Liability

Common Endorsements and Miscellaneous Coverages

Watch time ~59:40 minutes

Ask Me Anything About
Insurance

Table of contents:

What should you do when you require auto liability but your tenant doesn’t have a vehicle?

What kind of requirement limits do we usually see for pollution?

And many more questions!

Watch time ~46:38 minutes

Use Data to Improve COI
and Risk Strategy

Table of contents:

Commonly seen gaps on Jones

Compliance vs. Risk Management

How Jones data can help de-risk your properties

Watch time ~53:19 minutes

How to Review COIs
and Endorsements

Table of contents:

Umbrella vs. Excess Liability

How to review MOIs (Memorandums of Insurance)

General Liability vs. Property Insurance