Jones vs. Certificial

Certificial connects insurance agents and vendor managers across industries, including logistics platforms like Truckstop and DAT. Jones focuses exclusively on construction and CRE. Specialization shapes everything downstream: requirements libraries, audit methodology, and vendor communication are all built around how coverage fails in these two verticals.

Certificial asks each vendor’s insurance agent to issue a Smart COI from the agency’s management system, so coverage data comes from the agent rather than from a reviewed document. Jones runs the Full Scale Model: AI agents trained on insurance logic handle the audit, and insurance experts validate the edge cases on every document.

A networked Smart COI updates when the agent changes the policy, but how fast a request is answered depends on each vendor’s agent. Jones returns an AI compliance snapshot in seconds and a full expert-reviewed audit in under 24 hours.

Certificial uses AI to extract data from PDF certificates sent by agents outside its network. Jones AI agents are trained on tens of millions of COIs and 50,000+ insurance rules to read the policy language behind the certificate, not just extract fields, with insurance experts validating the output.

Certificial connects to agency management systems like Applied Epic and Vertafore and to vendor management platforms like Achilles, Truckstop, and DAT, and offers free APIs to build on its network. Jones ships native, bi-directional connections to Procore, MRI, Yardi, Sage, Vista, and CMiC, so compliance status lands where teams already work.

Certificial lists a free Basic plan plus paid Professional and Enterprise plans for requesters, and the network is free for agencies, brokers, and insureds. Jones uses simple usage-based pricing: a fee per record, with unlimited users, audits, and support included.

Certificial requests flow into each agent’s existing management system; vendors whose agents aren’t networked submit PDFs while Certificial invites the agency to join. Jones onboarding is led by the Jones team, and the Jones Network of 130,000+ vendor profiles pre-populates records for faster time to value.

Certificial’s agency team follows up with agencies outside its network to invite them in. Every Jones plan includes a dedicated Customer Success Manager, chat for all customers, phone support, and an AI support agent that helps vendors resolve coverage gaps on their side.