February 2024

February 22, 2024August 6, 2024

The Jones Insurance Insider #7: How One Owner-Operator Cut Their Insurance Noncompliance In Half with Three Suggestions

These Three Simple Suggestions Helped One Owner-Operator Cut Their Insurance Noncompliance In Half

It’s a scenario many property management teams are all too familiar with– insurance compliance rates remain stuck in place in spite of your best efforts to collect and review tenant and vendor COIs. This happened to one New York-based owner-operator after bringing Jones on to manage their COIs and endorsements.

The owner-operator’s insurance compliance process after onboarding Jones was well developed. They were collecting third-party insurance documents, everything was being reviewed for compliance by Jones within 24 hours, and coverage gaps were being highlighted and explained to third-parties in emails. This process helped them almost double their insurance compliance percentage…but then it plateaued at around 40 percent.

It became clear that in order to boost insurance compliance rates further, the company needed to make changes to their insurance risk strategy.

In situations like this, Jones Risk and Compliance team is available for strategy calls, where they conduct deep dives into portfolio insurance compliance data, make best practice recommendations, and suggest alterations to insurance risk strategy. Some recommendations may include adding/removing requirements, or implementing a more lenient waiver plan.

The company booked a call with Jessica Lopes, Director of Risk and Compliance at Jones, to understand why their portfolio’s insurance compliance percentage had stopped moving upwards.

Note: interested in exploring how Jones can help you automate your compliance management end-to-end and de-risk your buildings? Talk to our team of experts today!

Let’s Chat!

How Their Initial Portfolio Compliance Looked

From the company’s analytics dashboard, Jessica quickly identified three main culprits for the lower than hoped compliance stats:

Property Insurance and Umbrella Liability: Compliance rates below 50 percent.
Commercial General Liability: Compliance rate was also lower than ideal at only 62 percent.

From there, she dove deeper into the breakdown of reasons for noncompliance per requirement to make her recommendations for improvement. Here’s what she found out.

Suggestion #1: Remove Property Insurance Requirements

Jessica started with Property Insurance, which had the highest percentage of gaps. When Jessica dove into the causes for noncompliance she saw a variety of common gaps. However, the most glaring issue gap was the first one–almost half of the vendors were missing Property Insurance entirely.

Impact on Compliance:

46 percent of vendors and tenants are missing Property Insurance

Jessica’s (Director of Risk and Compliance) Suggestion:

Consider removing the Property Insurance requirement entirely.

“In some cases, real estate companies shouldn’t be that too concerned with Property Insurance for vendors because vendors are insuring their own personal property. This is exactly the case with this customer. A provision within their indemnity agreement with vendors already prevents them from subrogating the owner-operator. This makes Property Insurance unnecessary.”

—Jessica Lopes, Director of Risk and Compliance at Jones

Decision:

The compliance impact of requiring Property Insurance for vendors insurance outweighed the insurance risk it prevented, and the owner-operator’s indemnity agreement covers subrogation by vendors. With that in mind, this requirement was removed.

Results:

As soon as the Property Insurance requirement was removed, the compliance rate automatically went up to 100 percent.

Feel like this recommendation might make sense for your company? Consult with your risk team, because each real estate company has their own insurance risk tolerance. But if you are considering making a change, here’s the questions Jessica asked to help diagnose the Property Insurance issue:

Is Property Insurance a gap for over 30 percent of your vendors?
What insurance risk are you trying to mitigate with this coverage?
Do you have an indemnity agreement in place with vendors?
Does it have verbiage that prevents them from subrogating against you?

You may want to consider dropping your Property Insurance requirement if you answered yes to all these questions, but check with your risk team first.

Suggestion #2: Remove Waiver of Subrogation and Primary & Noncontributory Endorsements for Umbrella Liability

Jessica turned her attention to the requirement with the second highest noncompliance rate, Umbrella Liability. She noticed two requirements with high noncompliance rates–missing Waiver of Subrogation and Primary & Noncontributory. She also noticed that inadequate aggregate limit was another frequent gap.

Impact on Compliance:

Over 50 percent of vendors and tenants missing either a Waiver of Subrogation, Primary and Noncontributory, or both for Umbrella Liability

Jessica’s Recommendation:

Retain existing Umbrella Liability limits, but remove WoS and PNC endorsement requirements.

“We typically find that Umbrella Liability is on a follow-form basis, meaning it takes on the coverage and endorsements of the policy it’s supplementing. As this company required WoS and PNC coverages for General Liability (which we highly recommend), the Umbrella Liability would take on those provisions in the event of a claim. We recommended against lowering the aggregate limit as it’s important to ensure Umbrella Liability can adequately supplement CGL and auto liability.”

-Jessica Lopes Director of Risk and Compliance at Jones

Decision:

Follow form coverage made the owner-operator drop their Waiver of Subrogation and Primary and Noncontributory requirements for Umbrella Liability.

Results:

Removing these provisions caused Umbrella Liability compliance to go up by 28 percent.

Trying to understand if a similar change could benefit your organization? Discuss these questions with your risk team:

Do more than 50 percent of vendors not fulfill a WoS and PNC for Umbrella Liability?
Do we require follow-form coverage for Umbrella Liability?
Do we require WoS and PNC for general liability?

These are all factors to take into consideration when examining what you require for Umbrella Liability coverage.

Suggestion #3: Remove 30 Days Notice of Cancellation Requirement for Commercial General Liability

When Jessica started to review common gaps for Commercial General Liability, one immediately jumped out at her—Missing 30 Days Notice of Cancellation.

Impact on Compliance:

Roughly 30 percent of vendors were missing the 30 Days Notice of Cancellation requirement for Commercial General Liability.

Jessica’s Recommendation:

Retain all other requirements, remove 30 Days Notice of Cancellation.

“30 Days Notice of Cancellation is the insurance coverage gap we see most frequently at Jones. While the purpose of this provision is to protect landlords by ensuring they’re alerted about vendor or tenant insurance policies being canceled, we see that insurers regularly fail to send out notices of cancellation. Verbiage in the cancellation endorsements often labels this service as a ‘courtesy’ and states an insurer will not be held liable should the notice not go out. With this in mind, the effort of trying to get a 30 Days Notice is often not worth it, as our coverage gap waived demonstrates.”

-Jessica Lopes, Director of Risk and Compliance at Jones

Decision:

30 Days Notice of Cancellation is rarely provided and has a high percentage of gaps, so the real estate company removed it from their requirements.

Results:

Commercial General Liability compliance went up by 18 percent.

Here’s the questions Jessica asked when diagnosing this coverage gap:=

How frequently is the 30 Days Notice of Cancellation requirement waived?
Is this the only coverage gap for most of your Commercial General Liability coverages?

If 30 Days Notice of Cancellation is lowering your compliance rate, dive into your data with these questions in mind.

How Their Portfolio Compliance Looked After Three Changes

By eliminating three requirements that were negatively impacting their insurance compliance rates, this real estate company reduced their noncompliance by 20%. Through examining their data, and consulting with both Jones and their internal risk team, they made smart changes that reduced friction with vendors and tenants.

Interested in learning more about how Jones can help you boost compliance rates and reduce insurance risk for your portfolio? Get in touch with us via the form below to find out more.

February 16, 2024May 6, 2025

We Compared 5 Subcontractor Prequalification Software—Here’s What We Found Out

subcontractor prequalification tools thumbnail

Our analysis of subcontractor prequalification software was based on publicly available reviews on websites like G2 and Capterra, as well as testimonies and quotes from current and former customers. Our reviews analyzed the following:

–Ease of use for GCs and subs

–Ability to quickly tackle all key components of prequal, including subcontractor insurance compliance, company financial history

–Quality of integration with common construction software, like Procore and Sage 300

–Responsiveness and problem-solving skills of customer support

–Clarity and usefulness of data reporting and analytics features

Here’s the quick rundown:

–Jones is not a subcontractor prequalification software per se. What it does is help GCs manage their subcontractor insurance compliance, including collecting and reviewing subcontractor insurance documents like COIs and endorsements. When coupled with another solution (like Bespoke COMPASS), Jones ensures you get an integral part of the prequalification process (insurance compliance) right.

–Bespoke COMPASS came out on top of our ranking of subcontractor prequalification tools because of their streamlined standardization process. When coupled with actionable reporting features, an easy to understand numerical scoring system for subcontractor risk, and integrations with solutions like Procore, it’s easy to see why COMPASS rose to the top of our list.

–Oracle Textura is a good fit for companies using Oracle for other parts of the preconstruction or construction management process, but reviews show it doesn’t play nice with other software, such as CMiC or Sage.

–Tradetapp, which was acquired by Autodesk, is a great choice for organizations already using Autodesk. With a large network of qualified subcontractors, helpful risk mitigation recommendations, and collaboration options, it is a good fit alongside other Autodesk software.

–Constrafor offers a variety of payment related services for GCs, including prequalification. Reviews have highlighted that it doesn’t accept partial submissions and can be difficult to understand and use.

Note: interested in exploring how Jones can help you automate your compliance management end-to-end and de-risk your building? Talk to our team of experts today!

Let’s Chat!

In This Guide:

Jones: Getting Subcontractor Insurance Right

Strictly speaking, Jones isn’t a dedicated subcontractor prequalification software. What Jones does is manage the collection and review of subcontractor insurance documents for GCs and construction companies, as well as sending automated COI expiration date emails and communicating insurance coverage gaps to subs to make it easier for you to manage your COI tracking.

So why are we discussing Jones alongside dedicated prequalification tools? Well, insurance compliance is a crucial part of the prequalification process. If you don’t ensure your subcontractors meet some basic insurance criteria it may expose your organization to insurance risk. And just as importantly, your team might end up wasting time allowing a sub who can’t provide suitable insurance to submit a bid.

Some elements of what Jones does are being used for prequalification purposes and can help GCs implement their insurance risk strategies. One example can be found in the Jones Procore integration. For GCs using the Jones Procore integration to manage their global-level insurance requirements, Jones allows those GCs to use one compliant COI to grant their subcontractor compliant status across their projects. This eliminates the need to collect subcontractor insurance on a project by project basis.

Jones is also continuing to develop capabilities and features that could play an integral role in the prequalification process. One example that Jones has recently rolled out for certain GCs is conducting full reviews of subcontractor insurance policies. In addition, Jones is also able to check insurance carrier information on behalf of GCs, including AM Best Ratings that evaluate the financial health of the carrier.

Let’s dive into the strengths and weaknesses of the Jones platform.

Reasons to Use Jones to Manage Subcontractor Insurance Documents

Handles Insurance Communication with Subcontractors

Jones handles all insurance communications with subcontractors. That means no more back and forth emails to subs about missing endorsements or COIs. But what if subcontractors are unreceptive to receiving emails from a company they don’t know? Jones’ branded email integration means these collection emails look like they’re coming directly from the GC, without your team having to do any of the legwork of collection and review.

Familiarity with Complex Construction Insurance Documents and Requirements

Worried that a software won’t be able to distinguish between a CG 20 10 and CG 20 37? Or that a software might not be able to alert you to a Workers’ Compensation gap if you receive a WC 99 03 01 B for a company located in Utah or Pennsylvania? Jones can catch all these insurance red flags, with a two-step review process consisting of AI and human insurance expert review. Read on here for more on how our team of insurance review experts check endorsements for compliance.

Integrates with Major Construction Software

If you bring on a subcontractor prequalification software that doesn’t communicate with the software you already use, you’ll end up spending twice as long on data entry. Jones integrates with major construction software like CMiC and Sage 300, and is the only insurance compliance software with an embedded Procore integration. What’s an embedded integration? In simple terms, that means the two software communicate data back and forth, and users don’t need to switch between Procore and Jones in order to manage compliance.

Reasons Not to Choose Jones as Your Subcontractor Prequalification Software

Only Handles Subcontractor Insurance Documents

Jones only handles subcontractor insurance documentation, and does not review subcontractor financials, business records, or other forms used during the subcontractor prequalification process. In order for Jones to be effective for prequal, it needs to be deployed alongside another solution.

Quick Recap

Jones differentiates itself from other subcontractor insurance compliance solutions due to construction-specific insurance expertise and integrations that make managing insurance compliance in your chosen construction management platform easy. However, Jones only handles insurance, and won’t be able to manage all the components of subcontractor prequalification without the use of an additional solution. Fortunately, the next subcontractor prequalification software we’ll discuss has a partnership with Jones.

Bespoke COMPASS: Faster and Frictionless Subcontractor Prequalification with Better Data Collection and Analysis

Bespoke COMPASS allows GCs to more accurately analyze subcontractor risk during prequalification with their proprietary 1Form. By standardizing the data collected from subcontractors, COMPASS both allows construction management companies to have instant access to a wide pool of preapproved subs and keeps subs from having to spend hours filling out prequalification forms just for the right to apply for a job they may not get.

Reasons to Choose Bespoke COMPASS as Your Subcontractor Prequalification Software

Proprietary 1Form Simplifies Data Collection and Provides a Subcontractor Network

Subcontractors hate filling out lengthy prequalification forms just to be considered for a job. Construction companies hate chasing subcontractors down to collect information. COMPASS solves this problem with their 1Form. Subcontractors only need to fill out the COMPASS 1Form one time, which can then be provided to any GC who wants to prequalify them.

Wondering why you should ditch your proprietary form? The COMPASS 1Form has been built using data and inputs from 70+ leading construction management companies, and is accepted for 92% of surety applications. Additionally, most well-established construction companies ask very similar questions on their forms. Forcing subs to fill out multiple forms per week just for the right to bid on a job is a waste of time and goodwill. The 1Form takes care of two birds with one stone, making life easier for both subcontractors and GCs.

Client Service Team Serves as Point of Contact

COMPASS handles the back and forth with subcontractors during the data gathering process. That means less emails with subcontractor insurance brokers, faster prequalification times, and more projects completed on time and on budget.

Procore Integration Syncs Data Back and Forth Between COMPASS and Procore

Like Jones, COMPASS has an embedded Procore integration. Subcontractor prequalification information is automatically pushed from COMPASS to Procore, and you can view your COMPASS app directly within Procore.

Reasons Not to Choose COMPASS as Your Subcontractor Prequalification Software

Quantity of Data Can Be Overwhelming Initially

Online reviews mentioned that the initial influx of data can be overwhelming initially as teams get a level of visibility into their processes they’ve never had before. Fortunately, the COMPASS support team can help resolve any initial issues.

Quick Recap

Bespoke COMPASS is a great choice for GCs looking to expand their subcontractor network and simplify the data collection process of subcontractor prequalification. By standardizing all prequalification information in a form that’s accepted for 92% of surety applications, COMPASS makes getting high quality subs on your projects simpler than ever. They’re also an even better choice for Procore customers. Plus, COMPASS is planning on boosting their insurance compliance capabilities via a partnership with Jones (read the press release here.)

Oracle Textura: Subcontractor Prequalification Software Amongst Many Other Offerings

Oracle is the world’s third-largest software company, and offers products for all types of businesses. One of these is their subcontractor prequalification software, which benefits from the resources of the Oracle organization but still falls flat in some areas.

Reasons to Choose Oracle Textura as Your Subcontractor Prequalification Software

Well Known and Massive Organization

Oracle has been around since 1977, and is a publicly traded company. You can be sure that if you sign up for Textura today that Oracle will still be around to help you manage your subcontractor prequalification years down the road.

Payment Management Functionality

Reviews online list simplified payment management and ACH capabilities as helpful features of the Textura platform.

Reasons Not to Choose Oracle Textura as Your Subcontractor Prequalification Software

Extended Application Downtime

Online reviews indicate downtime is a major red flag for Oracle Textura. It doesn’t matter how easy it makes subcontractor prequalification if the cloud server it runs on regularly crashes.

Subpar Reporting Features

Minimal reporting capabilities make it hard to analyze subcontractor risk. Unfortunately, online reviews also indicate these reports are not customizable or editable.

Formatting Issues with Construction Accounting Software

One online review stated that the outputs from Textura were not compatible with their accounting software. Unlike Jones, which integrates with CMiC and Sage 300, Textura does not appear to integrate with any common construction accounting software.

Quick Recap:

Oracle Textura is a decent choice for construction companies looking to mitigate risk during the subcontractor prequalification process. Oracle is one of the world’s largest software companies, so you can count on Textura being around for the long haul. However, its extended downtime, minimalistic reporting options, and formatting issues with accounting software hold the platform back.

Tradetapp: Autodesk’s Entry in the Subcontractor Prequalification Software Race

Tradetapp is a former startup that was acquired by Building Connected, which was subsequently bought by Autodesk. Now, Tradetapp is being offered as Autodesk’s entry into the subcontractor prequalification software space.

Reasons to Choose Tradetapp for Your Subcontractor Prequalification Software

Part of the Autodesk Construction Cloud

The Autodesk Construction Cloud consists of a wide variety of construction management solutions. If you’re already an Autodesk customer, Tradetapp is an easy addition to your existing tech stack and integrates nicely alongside their other offerings.

Easy to Use on Both PCs and Mobile Devices

Multiple reviews mentioned that Tradetapp works very well on iOS devices. For teams looking to check in on the status of subcontractor prequalification while they’re on the move, Tradetapp is a good choice.

Large Pool of Prequalified Subcontractors

Autodesk has a network of over 250,000 subcontractors, with prequalification information readily available to construction companies that use their software. Whether these all have up-to-date information or are just registered with Autodesk isn’t clear. Regardless, this large pool of subs can make finding and prequalifying the right trade easy.

Reasons Not to Choose Tradetapp as Your Subcontractor Prequalification Software

Not Using Other Solutions in the Autodesk Construction Cloud

If you’re not already an Autodesk customer, or using one of their competitors, you might not want to start using a software from the Autodesk Construction Cloud. Tradetapp doesn’t integrate with Procore, or other large construction management software.

Lack of Override and Approval Capabilities

Multiple reviews complained about it being difficult to approve or override missing or insufficient submissions. This makes it hard to effectively implement your insurance risk strategy and make exceptions when business needs outweigh risks.

Not as Intuitive for Subcontractors as Construction Managers

Online reviews have mentioned that the Tradetapp is much harder to use for subcontractors than GCs. While it might not seem like a huge issue for a GC, minimizing headaches for your subcontractors goes a long way during a potentially cumbersome process like prequal.

Quick Recap:

Tradetapp should be the top prequalification software choice for existing Autodesk customers, as it seamlessly fits with their other offerings. However, drawbacks cited in reviews like override tools falling short of requirements mean teams that don’t use Autodesk for their construction management might be better off finding another option.

Constrafor: Subcontractor Prequalification Software from a Startup with a Wide Variety of Products

Constrafor is a newer entrant into the subcontractor prequalification software industry, offering a prequal tool alongside a variety of other construction technology offerings.

Reasons to Choose Constrafor as Your Subcontractor Prequalification Software

Helpful and Engaged Support Team

Constrafor’s helpful support team is cited in a variety of reviews as a strong point of the software. Having a well-trained team to help resolve complicated technical issues takes the anxiety out of onboarding a new piece of software.

Intuitive and Easy Use

Constrafor’s subcontractor prequalification software is easy to use and has received positive feedback from construction managers on the platform. As a startup that places a premium on user interface and experience, it makes sense that people find it more intuitive and understandable when compared to clunkier solutions like Textura.

Reasons Not to Choose Constrafor as Your Subcontractor Prequalification Software

Lack of Focus on Prequalification

Constrafor offers a very wide range of different construction technology products. There’s nothing inherently wrong with a company branching out, but as a relatively new organization trying to solve so many complex problems in the construction industry is an ambitious goal. Diluting focus rather than focusing on one product could have an impact on product quality.

Inconsistent Communication with Subcontractors

Reviews have negatively highlighted Constrafor’s quality of communication and easy of use for subcontractors. One mentioned glitches in the program requiring subs to submit their documentation multiple times, whereas another said that emails fail to be delivered when documents are being requested.

No Embedded Procore Integration

Unlike Jones and Bespoke COMPASS, Constrafor does not offer an embedded Procore integration. That means you cannot use Constrafor within the Procore app, and have to switch back and forth between them to handle subcontractor prequalification.

Quick Recap:

Constrafor is a fast-growing ConTech startup that offers an easy-to-use prequalification tool. However, their lack of specific focus on prequal and shortcomings of their Procore integration are red flags for Constrafor.

Picking the Right Subcontractor Prequalification Solution for Your Company

Here’s a quick rundown of why you should chose each one of these tools for your subcontractor prequalification needs:

Jones:

Dedicated focus on subcontractor insurance compliance
Construction-specific insurance expertise
Embedded Procore integration

Bespoke COMPASS:

Growing network of subcontractor prequalification data
1Form makes data collection simple and reduces friction with subs
Supportive and capable client services team
Customizable and actionable reporting features

Oracle:

Integrates with other Oracle software
Extra payment management capabilities
Well-established company

Tradetapp:

Part of the Autodesk Construction Cloud
Displays well on mobile devices

Constrafor:

Focus on innovation
High-quality support team

Frequently Asked Questions (FAQs)

Q: What is subcontractor prequalification software?
A: Subcontractor prequalification software helps general contractors evaluate subcontractors based on financial health, insurance compliance, past project experience, and risk factors before awarding work.

Q: How do you choose the best subcontractor prequalification tool?
A: Look for ease of use, insurance compliance features, integration with construction management platforms like Procore, and strong customer support.

Q: Can subcontractor prequalification software automate insurance tracking?
A: Some platforms, like Jones, specialize in automating subcontractor insurance compliance as part of the prequalification process, helping teams reduce risk and save time.

Get In Touch With Us

Fill out the form below to have a conversation with us about how Jones can help improve your subcontractor insurance compliance process.